RemoteView 6.0 User Guide for Windows


RemoteView service performs "Updates" and "Patches" in a Planned" and "Emergency" fashion and corresponding changes are updated in the "User Guides".

Also, refer to "Mac User Guide", "Mobile User Guide", "Admin User Guide", "Quick Guide" for more information.




Signs

Note : useful information when using the product.

Warning : point to be aware when using the product.




[Version]

Version : 4.1.1 (July 25, 2016)

Product : RemoteView 6.0 Enterprise Edition 6.0.4.1 (2016.02.24)




[Copyright]

Copyright ⓒ 2001-2016 Rsupport Co.Ltd. All rights received.

RemoteView help, contents and application are protected by copyright. Rsupport, Rsupport logo, Remoteview, RemoteView logo are trademarks of Rsupport Co.Ltd. and registered in U.S. and other countries.




About this guide


This guide is a manual for RemoteView 6.0 Windows users. (Local PC : Windows OS)

For Mac, iOS, Android users, refer to “Mac User Guide”, “Mobile User Guide”.

Depending on the applicable license, Windows, Linux, Mac, Android are supported accordingly.

Following specification were used during the creation of this guide.

Category Item Local Remote
Windows Windows Linux Mac Android
Hardware CPU Intel Core i5-5200U @2.2GHz Apple MacBook Pro LG G2

(LG-F320S)
Memory 8GB 2GB 2GB 4GB 2GB
HDD 120GB 32GB 32GB 512GB 32GB
Software OS Windows 8.1 Windows Server 2008 R2 CentOS 5.5 OS X 10.11 5.0.1
Browser Edge/Chrome IE 11 Firefox Safari Chrome


Overview of the contents.

1. About RemoteView

This section describes the requirement and service about RemoteView.


2. Adding/removing Agent

This section describes how to install and uninstall the RemoteView Agent program by OS.


3. RemoteView 6.0 Web console UI

This section lists and explains the features available in the Web console.


4. RemoteView 6.0 features

This section explains the features and options on RemoteView 6.0.


5. Permissions

This section explains how permission is assigned and managed in RemoteView 6.0.


6. Remote Control

This section explains how to control a remote device via Viewer.

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