1.3.2. Connection steps by browser
In order to use RemoteView service, plug in must be installed. Depending on the browser, ActiveX or RemoteView Launched must be downloaded and installed.
[Note]
Internet Explorer : “ActiveX” or “Executable (.exe)”
All non-IE browsers : “Launcher (RemoteView Launcher)”
[Note]
On some occations, launcher might get reinstalled to get updated.
1.3.2.1. Connecting from Internet Explorer
In order to connect from IE browser, “ActiveX” or “Executable (.exe)” must be first installed.
① Press [Install(I)] button as shown below to start the installation.
② Download the ActiveX and install it.
[Note]
Compatible IE version
- IE 7, 8, 9, 10, 11 (32 bit)
[Note]
"UAC (User Acount Control)" message might pop-up during the ActiveX installation.
[Note]
Depending on the security level of the browser, plugin might not work properly. On IE, go to “Tools > Internet options > Security > Trusted sites” and add “*.rview.com” to the list.
1.3.2.2. Connecting from non-IE browsers
In order to connect with non-IE browsers, "RemoteView launcher" must be first installed.
① Download and run the installer.
[Note]
Compatible browsers
- MS Edge, Firefox, Chrome, Safari (latest version)
[Note]
"UAC (User Acount Control)" message might pop-up during the installation.
[Note]
On some occations, launcher might get reinstalled to get updated.