6.4.5. Tools

6.4.5.1. Screen Capture

This option captures the remote screen during a remote session and saves it in the local PC in JPG format.

Alternatively, users can click on the capture icon from the status bar to capture the screen. After capturing the screen, users can move the mouse pointer over to icon to view a thumbnail of the captured screen and saved folder will be displayed if left-clicked.

Location

C:\Users\Public\Documents\Rsupport\RemoteView\Capture

6.4.5.2. Send URL

This option allows the user type a URL from the local PC and open the page in the remote device. On the remote PC, the default browser will be launched automatically and open the address typed.

6.4.5.3. Clipboard sharing

Send or receive clipboard information between local and remote PC.

6.4.5.4. Record

Record the remote PC's screen during the session. It includes screen drawing as well as mouse clicks. Recorded video is saved with dates and time as file name.

Location

C:\Users\Public\Documents\Rsupport\RemoteView\Recorded Files